General Questions

What's trial version?

What's the difference between trial version and full version?

How to save the editing environment I have made, then I could finish my compiling next time?

How to manage my stories?

How can I download and add more styles to the program?

Can I change the duration of segments?

How to delete decorations?
What can Wondershare Photo Story Platinum do for me?

How to remove the watermark?

What operating systems are supported by Photo Story Platinum?

What formats are supported by Photo Story Platinum?

Installation

Can I specify another location for the program while installing?

Registration

How to register the program?

I've lost my registration Code. Can I upgrade to the newest version?

Why do I get the message"The Licensed E-mail Address and Registration code don't match," when I register the program with the registration information sent from you.

Upgrade

How to upgrade as a registered user?

What is the upgrade policy?

How often should I upgrade my program?

Project

How to open a saved story project from another computer?

Photo

How many photos can I add to my story?

How to change the duration of photo?

How can I sort the order of the photos?

Song and Music

How many music/songs can I add to one story?

How to synchronize background music and story?

DVD

How to set thumbnail for stories on DVD menu?

How to set the TV Standard correctly in Photo Story Platinum?

Why does the Disc burning hang or quit halfway through?

How to playback DVD on my TV with a standalone DVD Player?

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