General Questions

What’s trial version?

What’s the difference between trial version and full version?

How to remove the watermark?

What operating systems are supported by Photo Collage Studio?

What can Wondershare Photo Collage Studio do for me?

Can I customize my own collage size?

Why is the Save Collage icon to save the collage missing on the Toolbar?

What’s the reason why I can’t apply a brush style to my stamp elements?

Installation

Can I specify another location for the program while installing?

Registration

How to register the program?

I've lost my registration Code. Can I upgrade to the newest version?

Why do I get the message"The Licensed E-mail Address and Registration code don't match," when I register the program with the registration information sent from you.

Upgrade

How to upgrade as a registered user?

What is the upgrade policy?

How often should I upgrade my program?

Project

What can I do if I failed to open the previously saved project?

Template

How to download templates?

How to use template?

Can I design a template?

Photo

How to add a blank frame?

Why some of my photos look smaller after I drag them onto my collage?

What can I do if the photo size I imported is bigger than your preset palette?

What’s the reason why I can't change the shadow setting?

My desired photo was covered by another one. How can I bring it forward?

I have applied an effect (filter) to a photo. How do I cancel it?

Output

When I try to print out, get the following error message: Floating point division by zero?

Does your product allow the created images be printed by any other media?

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